The purpose of the role is to ensure accurate backup support to Branch and Team and deliver high levels of client service / skills in line with operating procedures and governance. 

 

QUALIFICATIONS

Matric, FAIS Compliant (Full Short Term Insurance Qualification at NQF level 4 or higher). Higher qualification advantage

Successfully passed RE1 / 5

MINIMUM REQUIREMENTS

Effective Time Management skills, computer literacy (TIAL, Word, Excel, Outlook, PowerPoint), Email, Telephone Etiquette, SOP concept. High standard of written spoken English. Demonstrate Corporate and technical knowledge

MINIMUM YEARS OF FORMAL & INFORMAL TRAINING/ EXPERIENCE REQUIRED

Minimum five years relevant work experience in short term insurance

 

KEY PERFORMANCE AREAS

1. Underwriting / Processing / Back up support / management of accounts / credit control

2. Compliance adherence

3. Occasional client interfacing and associated skills

4. Manage own area of control / deadline / diary control

 

KEY CLIENTS

Management and Directors; Internal Staff; External Service Providers, Clients / Customers, etc.